We take pride in carefully selecting a refined range of premium materials, from genuine leather and cowhide to snakeskin and crocodile-embossed finishes.

Each material is thoughtfully chosen to offer distinctive textures, character, and elegance, bringing a unique touch to every collection.

Proper care is the key to preserving the beauty and longevity of your leather bag.

For detailed guidance on cleaning, protecting, and maintaining your piece, please refer to our Leather Care Manual that come with your purchase package.

We strive to ensure that all product images accurately represent the true colors, shape, and details of each piece. However, slight variations may occur due to different lighting conditions during photography, particularly in styled or editorial shots.

Please also note that color perception may vary depending on your device, screen settings, and brightness. We recommend referring to the standard product shots for the closest representation of the actual product.

1. You can view all our products from the homepage at www.vermellehouse.com.
2. Select your desired VERMELLE piece and click on “Add to Cart”. Once you've added all items, it's time to check out under “Cart”.
3. Sign into your account or, if you haven’t created one, you can sign up and then proceed to checkout.
4. Enter your full name, email, contact phone number and detailed address and all required delivery details; then choose your payment method to complete your order.

After you have validated your order, it will be prepared within 24 hours.
To provide you with a unique experience, we pay particular attention to the preparation of your order.
Each order is prepared in Vermelle Studio, and individually packaged in its presentation case, tied with a silk ribbon.

The presentation case is then inserted into a box that will protect it and keep it anonymous during shipping.

Care manual, Piece details and a return voucher will be included with your order.

Payment for purchases on vermellehouse.com can be made by Visa©, MasterCard©, or COD. 

For now, we offer shipping within selected areas of Egypt. We look forward to expanding our delivery coverage in the future.

For now, we offer shipping services only across Cairo, Giza, and Alexandria.

Your items can be delivered to your home address or to the address that you provided when placing your order on vermellehouse.com website.

Orders take 5 – 7 business days to be delivered.

Deliveries are normally scheduled from Sundays to Thursdays, between 10 a.m. and 6 p.m.

Delivery time may vary depends on where your location.

Should any items be unavailable, the delivery times may be modified.

Please note that any original shipping charges paid at the time of purchase are non-refundable.

You can create your Vermelle customer account by clicking on the "Your Account" section located in the menu at the top of our website.

Then click on "Create an Account" and fill in the obligatory information. Finally, click on "Validate".

You will be sent a confirmation email to the address provided when creating your account.

Creating an account on www.vermellehouse.com enables you to be identified quickly by Vermelle when you make online purchases.

You can also:
1- Track the delivery of your orders
2- Exchange or return products
3- Get a complementary discount for your next purchase.

You can easily reach out to our Customer Care team through email at Info@vermellehouse.com, OR, you can contact Customer care team directly through WhatsApp +20 1 505 996 506.

We’re always here to assist you with any questions, concerns, or information you may need.